Level 3:
Certified Freight Forwarding
Operator (CFFO)
Underpinning Qualification
Occupational Certificate: Clearing and Forwarding Agent SAQA ID - 96368 or a similar qualification subject to acceptance by the ICFF board
Occupational Level
Skilled technical & academically qualified / Junior management / Supervisors / Foremen / Superintendents
Competency 3
Competency Level Definition
Operational
Description
Applies broad knowledge of products, techniques, and processes. Evaluates procedures and applies previous experience. Deal with special cases and exceptions to find solutions to achieve both compliance and customer service objectives.
Qualification and/or Experience Requirements
Option 1
- Occupational Certificate: Clearing and Forwarding Agent
- SAQA ID 96368
- and three years of experience in Freight Forwarding
- or a similar qualification subject to acceptance by the ICFF board
Option 2
A minimum of 3 years industry relevant experience and the appropriate competency assessment as deemed by the Institute.