The Hidden Cost of Ambiguous Communication in Logistics

Gerald Thompson Mapoe | Founder, OERC Advisory | Operational English Risk Communication Specialist What does one undefined word actually cost a logistics operation? More than most organisations ever measure, and far more than most ever connect back to communication. In logistics, organisations measure almost everything that moves the operation:  What is rarely measured directly is […]

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Corporate Support for Workforce Professionalisation through Professional Workforce Partner™ initiative

The Strategic Context: Professionalisation as an Economic Imperative South Africa’s customs, freight forwarding and supply chain sector is undergoing profound transformation. Digital customs systems, AfCFTA-driven market expansion, heightened compliance expectations, and global supply chain volatility are reshaping the skills required for effective trade facilitation. In this environment, professionalisation is not simply a developmental initiative — […]

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Appointment of our Regional Head of Business Development & Recruitment in KZN

Effective 1 August 2026, Ashnee Moodley joins ICFF as the Regional Head of Business Development & Recruitment in Kwa Zulu Natal, bringing with her more than 23 years of specialist recruitment experience within the shipping, freight, logistics, and supply chain sectors. Ashnee began her career in administration at the renowned Lee Botti & Associates, where […]

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History is Made | A First for South Africa’s Customs, Freight Forwarding & Supply Chain Management Environment

A Message from the Chairperson on Our SAQA Accreditation The 9th of June 2026 is a special day indeed, a day that is being written into our country’s history books as a momentous milestone and a mark of distinction for the South African freight forwarding, customs compliance and supply chain environment as we have come […]

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Anchored Within: Prioritising Mental and Emotional Wellness as We Step Into 2026

By Yolandi Dercksen, Chairperson – ICFF As we welcome 2026, many of us feel a sense of renewed energy following the Festive Season, refreshed, hopeful, and ready for what’s ahead. Yet as the world around us continues to shift rapidly, it’s critical that we recognise the importance of sustaining our mental and emotional wellbeing throughout […]

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