The Hidden Cost of Ambiguous Communication in Logistics

Gerald Thompson Mapoe | Founder, OERC Advisory | Operational English Risk Communication Specialist What does one undefined word actually cost a logistics operation? More than most organisations ever measure, and far more than most ever connect back to communication. In logistics, organisations measure almost everything that moves the operation:  What is rarely measured directly is […]

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Corporate Support for Workforce Professionalisation through Professional Workforce Partner™ initiative

The Strategic Context: Professionalisation as an Economic Imperative South Africa’s customs, freight forwarding and supply chain sector is undergoing profound transformation. Digital customs systems, AfCFTA-driven market expansion, heightened compliance expectations, and global supply chain volatility are reshaping the skills required for effective trade facilitation. In this environment, professionalisation is not simply a developmental initiative — […]

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Appointment of our Regional Head of Business Development & Recruitment in KZN

Effective 1 August 2026, Ashnee Moodley joins ICFF as the Regional Head of Business Development & Recruitment in Kwa Zulu Natal, bringing with her more than 23 years of specialist recruitment experience within the shipping, freight, logistics, and supply chain sectors. Ashnee began her career in administration at the renowned Lee Botti & Associates, where […]

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History is Made | A First for South Africa’s Customs, Freight Forwarding & Supply Chain Management Environment

A Message from the Chairperson on Our SAQA Accreditation The 9th of June 2026 is a special day indeed, a day that is being written into our country’s history books as a momentous milestone and a mark of distinction for the South African freight forwarding, customs compliance and supply chain environment as we have come […]

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Institute of Customs and Freight Forwarding Launches Supply Chain Management Professional Designations

By Ingrid Du Buisson, CEO – ICFF The Institute of Customs and Freight Forwarding proudly announces the launch of its new professional designations in Supply Chain Management, expanding its suite of industry-recognized designations. This strategic addition complements the ICFF’s existing designations in Customs and Freight Forwarding, reinforcing its role as a leader in professional development […]

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Professionalizing South Africa’s Logistics Sector

By Ingrid Du Buisson, CEO – ICFF The Strategic Role of the Institute of Customs and Freight Forwarding South Africa’s road freight industry is the backbone of trade and logistics, connecting ports, borders, and inland markets. Yet, the sector faces persistent challenges: regulatory complexity, skills gaps, and the need for greater efficiency in cross-border operations. […]

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The Middle East War and Its Impact on International Trade and Professional Proficiency

By Ingrid Du Buisson, CEO – ICFF The ongoing conflict in the Middle East has created significant turbulence in international trade. Strategic shipping routes such as the Suez Canal and the Strait ofHormuz face heightened risks, forcing vessels to reroute and increasing transit times. Rising oil prices, surging insurance premiums, and unpredictable supply chains are […]

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Anchored Within: Prioritising Mental and Emotional Wellness as We Step Into 2026

By Yolandi Dercksen, Chairperson – ICFF As we welcome 2026, many of us feel a sense of renewed energy following the Festive Season, refreshed, hopeful, and ready for what’s ahead. Yet as the world around us continues to shift rapidly, it’s critical that we recognise the importance of sustaining our mental and emotional wellbeing throughout […]

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Freight Forwarding & Customs Skills required to address challenges in 2026

An ICFF Perspective It appears that globally we have started the new year with great uncertainty and anxiety, entering another era of international trade disruptions. It is within this context, that the ICFF encourages all Freight Forwarding organizations to implement a well-structured learning and development strategy, to identify and understand the level of skills and […]

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ICFF Research on Learning & Development

The Foundation towards building Professionals YResearch by the Institute of Customs & Freight Forwarding (ICFF) on training and development is vital because it ensures professionals in the forwarding and customs clearing sector remain compliant, skilled, and competitive in a rapidly changing global trade environment. The forwarding and customs clearing sector is the backbone of international […]

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